Hutchinson Scott Auctioneers values your privacy and is committed to safeguarding your personal information. This privacy notice will explain to you about how we handle your personal data when you use our website (independent of where you come from), as well as your privacy rights and how the law protects you.
You may also get a pdf version of the policy here. Please also consult the Glossary for clarification on any of the words used in this privacy notice.
This privacy notice is presented in a layered style, allowing you to navigate to the various sections listed below.
THE OBJECTIVE OF THIS PRIVACY NOTICE
This privacy notice serves to inform you about how Hutchinson Scott Auctioneers collects and processes your personal data through your use of this website, along with any data you may provide through this website when you sign up to receive information about our auctions, catalogues, or to bid or participate in an auction.
This website is not designed for children, and we do not intentionally gather data about them.
It is essential that you read this privacy notice in conjunction with any additional privacy notice or fair processing notice that we may publish on specific occasions when we collect or process personal data about you, so that you are completely informed of how and why we use your data. This privacy notice complements and does not supersede the other notifications.
CONTROLLER
Hutchinson Scott Auctioneers is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).
If you have any questions about this, please contact us at sales@hutchinsonscott.co.uk using the details set out below.
CONTACT DETAILS
Our full details are: Hutchinson Scott Auctioneers
Full name of legal entity: Hutchinson Scott Ltd
Name of data privacy manager: Haydon Bottomley
Email address: Haydon@hutchinsonscott.co.uk
Postal address: Hutchinson Scott Auctioneers, Embsay Mills, Embsay, Skipton, BD23 6QR
Telephone number: 01756 798333
You have the right to file a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data privacy problems, at any time (www.ico.org.uk). We would, however, welcome the opportunity to address any issues before you approach the ICO, so please contact us first.
PLEASE KEEP US UPDATED ABOUT YOUR DETAILS
The personal information we have on file for you must be correct and up to date. Please notify us if your personal information changes throughout your partnership with us.
THIRD-PARTY LINKS
Links to third-party websites, plug-ins, and apps may be included on this website. By clicking on those links or activating those connections, third parties may be able to gather or share information about you. We have no control over these third-party websites and are not liable for their privacy policies. We urge you to read the privacy notices of every website you visit after leaving ours.
Personal data, often known as personal information, refers to any information about an individual that may be used to identify that person. It excludes data from which the identity has been erased (anonymous data).
We may collect, use, retain, and transmit several types of personal data about you, which we have categorise as follows:
EMAIL TRACKING
We use email tracking technologies to help us improve our communication with you. This includes tracking whether you open our emails and which links you click within them. This data is collected to better understand your preferences, enhance our content, and improve the effectiveness of our email campaigns. We use third-party email service providers to manage and track these communications.
By receiving emails from us, you consent to the use of email tracking as described above. If you prefer not to have your email activity tracked, you can opt-out by unsubscribing from our emails or by adjusting your email settings to block certain tracking features.
For any questions regarding our email tracking practices, please contact us.
We gather no Special Types of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). We also do not gather information on criminal convictions and offences.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we are required by law or under the terms of a contract we have with you to collect personal data and you fail to submit that data when requested, we may be unable to execute the contract we have or are attempting to enter into with you (for example, to provide you with goods or services). In this scenario, we may be forced to cancel a product or service you have with us; nevertheless, we will tell you if this is the case.
We use different methods to collect data from and about you including through:
(a) analytics providers (such as Google based outside the EU);
(b) search information providers (based inside OR outside the EU).
(c) Online bidding platforms (to include, but not limited to, the-saleroom.com).
We will only use your personal information where permitted by law. In most cases, we will use your personal information in the following ways:
Where we need to carry out the deal we are going to or have already entered into with you.
We do not rely on permission as a legal basis for handling your personal data in general. You may withdraw your permission to marketing at any time by unsubscribing or changing your choices using the opt-out link contained in all of our marketing communications, or by contacting us at sales@hutchinsonscott.co.uk.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have included a table-format summary of all the methods we intend to use your personal data, as well as the legal basis on which we will depend. We have also highlighted our legitimate interests when applicable.
Please keep in mind that depending on the precise reason for which we are utilising your data, we may handle your personal data for more than one legal justification. If you require additional information regarding the precise legal ground on which we are relying to process your personal data, please check the table below.
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Purpose/Activity
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Type of data
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Lawful basis for processing including basis of legitimate interest
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To register you as a new customer/bidder
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(a) Identity (b) Contact
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Performance of a contract with you
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To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us
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(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications
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(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)
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To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey
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(a) Identity (b) Contact (c) Profile (d) Marketing and Communications
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(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
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To enable you to partake in a survey
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(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications
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(a) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
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To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
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(a) Identity (b) Contact (c) Technical
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(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation
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To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
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(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical
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Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
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To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
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(a) Technical (b) Usage
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Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
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To make suggestions and recommendations to you about goods or services that may be of interest to you
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(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile
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Necessary for our legitimate interests (to develop our products/services and grow our business)
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MARKETING
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
OPTING OUT
You could indeed request us to avoid sending you marketing communications at any time by logging into the website and checking or unchecking applicable boxes to modify your marketing preferences, or by following the opt-out links on any marketing message sent to you, or by contacting us at sales@hutchinsonscott.co.uk at any time.
If you opt out of receiving these marketing messages, your personal data supplied to us as a consequence of a product/service purchase, warranty registration, product/service experience, or other transactions will not be affected.
COOKIES
Please see our Cookie Policy here
CHANGE OF PURPOSE
We will only use your personal data for the reasons for which we obtained it, unless we reasonably believe that we need to use it for another reason that is consistent with the original purpose. Please contact us if you would want an explanation of how the processing for the new purpose is compatible with the original purpose.
If we need to use your personal data for an unconnected purpose, we will tell you and explain the legal basis that enables us to do so.
Please keep in mind that we may treat your personal data without your knowledge or consent when needed or authorised by law.
We may be required to disclose your personal information with the parties listed below for the purposes listed in the table in paragraph 4 above:
All third parties are required by us to preserve the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes, and we only allow them to handle your personal data for the reasons indicated by us and in line with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have implemented adequate security measures to protect your personal information from being unintentionally lost, used or accessed in an unauthorised manner, changed, or disclosed. Furthermore, we restrict access to your personal data to employees, agents, contractors, and other third parties that have a legitimate business need to know. They will only process your personal data if we direct them to do so, and they are bound by a duty of secrecy.
We have processes in place to deal with any suspected personal data breach, and we will inform you and any applicable authority if we are legally obligated to do so.
Please be advised that online communications, including email, are not safe unless they are encrypted.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only keep your personal information for as long as is required to fulfil the reasons for which it was obtained, including any legal, accounting, insurance valuation, or reporting obligations.
We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements when determining the appropriate retention period for personal data.
We may provide you with information on the retention periods for various components of your personal data upon request.
Under some conditions, you have rights in regard to your personal data under data protection regulations (see also our glossary, below).
If you desire to exercise any of the above-mentioned rights, please email sales@hutchinsonscott.co.uk
NO FEE USUALLY REQUIRED
You will not be charged a price to view your personal information (or to exercise any of the other rights). However, if your request is plainly unjustified, repeated, or exorbitant, we may impose a fair price. Alternatively, under these instances, we may decline to comply with your request.
WHAT WE MAY NEED FROM YOU
We may need to ask you for particular details to authenticate your identity and guarantee your right to access your personal data (or to exercise any of your other rights). This is a security step to guarantee that personal information is not revealed to anybody who does not have the right to receive it. We may also call you to obtain further information about your request in order to expedite our answer.
TIME LIMIT TO RESPOND
We make every effort to reply to all genuine inquiries within 28 days. If your request is extremely difficult or you have made a number of requests, it may take us longer than a month. We will alert you and keep you updated in this scenario.
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us at sales@hutchinsonscott.co.uk.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
YOUR LEGAL RIGHTS
You have the right to: